faqs

what is a cookie pie?

it's FREAKIN' delicious that's what it is.

being more profesh though...it's a pie shaped cookie, filled and/or crammed with all the fillings your sweet tooth desires. available in regular and LORGE pie sizes. 

how do i place an order?

each sunday at 7pm the website will be open for orders until the wednesday of the following week. boxes are limited so it will be first in, first serve until sold out. if the website says 'out of stock' then unfortunately you will need to wait until the following drop to get your cookie pies!

why does your website say out of stock?

if cookie pies have "out of stock" written below them, this means they have sold out for the week or are not currently available to purchase. if you would like to be notified when cookie pies are back in stock, you can request this by clicking on the product and hitting "notify when available".

what are your flavours each week?

OMD runs a rotating flavour menu each week. when the website goes live for orders you will be able to see the flavours available for that week. 

you can build your own boxes each week in either a x pack or a 4x pack and pick whichever flavours ya fancy!

how much are your cookie pies?

2x pack $18

4x pack $35

large cookie pies start at $40 and custom orders are $POA, depending on quantities + flavours required.

can i place a custom cookie pie order?

yes! please email ohmydoughnz@gmail.com with your order request. please note that all custom cookie pie orders need a minimum of 3 working days notice and delivery may not be available depending on the day you want your order.

do you have vegan/gluten free cookie pies?

not yet- there is a lot of time spent perfecting each flavour before it is available to the public. aka we are in test mode currently so stay tuned!

ALLERGEN NOTE

all of our products contain eggs, dairy and gluten. some products contain nuts and/or nut traces. 

if you are unsure about what any of our products contain specific to your dietary requirements - PLEASE ASK!

can i get my cookie pies delivered?

yes! we run delivery on saturdays (unless pre arranged) within a 25km radius of west auckland. please see delivery prices when you are checking out with your order.

we aim to have your cookies pies delivered to you between 10am-3pm. if no one will be home, please ensure there is a safe space for us to leave your cookies pies as they await your return!

how long will my cookie pies last?

how hungry are you? #wink

our cookie pies are best eaten on the day however they keep well in an airtight container up to 3 days. alternatively you can freeze them for up to 3 months. simply gently reheat in the oven to bring 'em back to life! 

i did not get an email confirmation with my pick up instructions - what should i do?

please check all folders in your inbox and if you still cannot find your confirmation email please send us a message at ohmydoughnz@gmail.com and we can send your pickup instructions to you!

have a question we didn't answer?